Major projects are 7x more likely to achieve their objectives with effective change management.
When investing in new technologies, tools or strategic service improvement projects, it is essential to focus on employee needs throughout the process. People's sentiment, readiness, need for communication, need for support, need for direction, need for flexibility and understanding are pivotal to nurture through major changes. Research around the world consistently proves that with effective change management, employees will experience lower levels of stress, higher levels of productivity, smoother transitions to new ways of working, and changes that actually stick over time.Â